Common questions

Straight answers,
no runaround

Everything you want to know before you start — how it works, what you get, who we are, and what happens if something goes wrong.

The basics

Business Concierge is a done-for-you business research and strategy service from StanHattie LLC. You fill out a short questionnaire about your business, and we deliver a complete picture: a full audit of your online presence, competitive analysis, revenue projections, custom templates, a 30-day content calendar, grant matches, and a priority action plan — all organized inside an interactive dashboard at your own private URL. Think of it as hiring an outside strategist without the $150/hr billing clock.
Three steps. First, you complete a short intake questionnaire — about 10 questions, takes maybe 5 minutes. Second, we get to work: auditing every platform your business touches, researching your competitors, and building your custom deliverables. Third, within 48 hours you receive everything in a clean, interactive dashboard at your own URL. You download what you want, use it immediately, and keep it forever.
The Business Glow-Up at $297 is a flat-fee, one-time package that includes: a complete audit of every platform your business appears on; a competitive analysis of your market; custom proposal, outreach, and follow-up templates written for your specific situation; a 30-day content calendar; revenue projections based on your actual numbers; grant and funding matches you likely don't know about; a prioritized action plan with clear next steps; and an interactive dashboard at a private URL you own forever. Comparable work from a traditional consultant runs $1,500–$3,000 and takes two to four weeks.
The Ongoing Partnership takes everything from the Glow-Up and keeps it fresh every month. You get a monthly 1-on-1 check-in, updated competitive intelligence, a fresh 30-day content calendar, grant deadline tracking and alerts, unlimited template generation as your needs change, and priority support with a response within 24 hours. It's built for business owners who want to stay sharp as their market evolves — not just get a one-time snapshot.
After you complete the intake form, your full deliverable arrives within 48 hours. The intake itself takes about 5 minutes. For the monthly Partnership, your refresh cycle runs on your billing date — so you're never waiting more than a month for updated intelligence. We don't drag things out.

Trust & privacy

Yes. Your business information is encrypted in transit and stored only for the purpose of building your deliverable. We are a small, focused operation — StanHattie LLC — not a data company. We have zero interest in selling or sharing your information, and we never will. Read our full privacy policy for the specifics, but the short version is: your information is used only to help you, full stop.
No. Never. Not to advertisers, not to data brokers, not to anyone. Your business information is used only to build your deliverable. We are the opposite of the Big Tech model — we don't make money from your data, we make money by doing good work for you. We're opt-in by default, not opt-out. If that ever changed, we'd tell you explicitly and give you a real choice. It won't change.
If we haven't started your audit yet, you get a full refund — no questions asked. If work is already in progress, email us at hello@stanhattie.com and we'll make it right. We'd rather earn your trust than keep money from someone who isn't satisfied. For the monthly Partnership, cancel any time before your next billing date and you won't be charged again. No runaround, no cancellation maze.

How we work

Yes, and we're upfront about it. AI handles the research-heavy, time-consuming parts of the work — scanning platforms, pulling competitive data, generating template drafts. That's how we can deliver in 48 hours what would take a consultant two weeks, and charge $297 instead of $2,700. But AI is the engine, not the driver. A real person reviews everything before it reaches you, applies judgment about what actually matters for your situation, and makes sure the output makes sense for your specific business.
Yes. A real person at StanHattie LLC reviews your intake, oversees the research process, and signs off on your deliverable before it's sent. We don't fire your questionnaire into a chatbot and forward the output. Your business gets human attention. AI handles the volume work; we handle the judgment calls.
ChatGPT gives you a generic answer to a generic question. We give you a specific answer about your specific business, based on real research into your actual online presence, your actual competitors, and your actual market. You could spend 80 hours on YouTube learning how to do competitive analysis, write a grant proposal, and build a content calendar — and still get a worse result, because you'd be figuring it out from scratch. This is done for you, by people who do it every day. And unlike a chatbot, a real person is responsible for what you receive.
Traditional consultants charge $27–$33/hr for junior work and $150–$350/hr for senior strategy — and the clock runs whether they're productive or not. A comparable engagement would run $1,500 to $3,000 and take two to four weeks. We charge $297 and deliver in 48 hours. That's possible because we've built research systems that handle the volume work efficiently. We're also not incentivized to drag projects out — flat price means our only incentive is doing great work fast.
We don't publish sample dashboards publicly because they contain real business data. But you can start with the Free Discovery — it costs nothing, takes 5 minutes, and gives you a real preview of the kind of analysis we do. You'll see your top 3 quick wins identified and a basic online presence snapshot, which is enough to decide whether the full Glow-Up is worth it. No credit card, no commitment.
Not at all. The intake is a simple form — no software to install, no accounts to create. Your dashboard is a webpage that opens in any browser. Everything we produce is either a document you can download or a page you can share. If you can fill out a Google Form and open a link, you're all set.

Who we work with

All of them. We've worked with retail shops, service businesses, food and beverage, creative agencies, contractors, health and wellness practitioners, e-commerce sellers, real estate professionals, and more. The research and strategy process is the same regardless of industry — what changes is the competitive landscape and the specific platforms we audit. If you run a business, we can help.
Yes, and nonprofits often get even more out of this than for-profit businesses. The grant matching component alone can surface funding opportunities worth many times the cost of the service. We audit your donation and volunteer pipelines, review your community presence, and identify grant deadlines you might be missing. If you run a nonprofit, this is especially worth your time.
Yes. If you're a student launching a side business, building a freelance practice, or figuring out how to position yourself professionally, Business Concierge can help. We can audit your personal brand online, identify scholarship and grant opportunities you qualify for, build outreach templates for landing internships or clients, and put together a realistic plan. The $297 price point was intentional — this isn't priced for Fortune 500 companies.
We're primarily built for business owners and entrepreneurs, not traditional job seekers. That said, if you're a freelancer, consultant, or independent professional trying to grow your client base, what we do maps directly to what you need — online presence audit, positioning, outreach templates, and a concrete action plan. If you're looking for a W-2 job, we're probably not the right fit.

Getting started

Yes, any time. Cancel before your next billing date and you won't be charged again. No cancellation fee, no minimum commitment, no phone call required. Email hello@stanhattie.com or manage it through the Stripe customer portal. We mean it when we say cancel anytime.
Two paths. If you want to try first: hit Start Free on the pricing page and complete the 5-minute Discovery questionnaire — no cost, no credit card. You'll get a real preview of what we find. If you're ready to go: the Business Glow-Up is $297, one-time, delivered in 48 hours. Payment is through Stripe. After you pay, you'll get an intake form by email within a few hours. Fill it out and we'll handle the rest.

Still have questions?

Just ask us.
Or start for free.

Email us directly at hello@stanhattie.com. Or start the Free Discovery — 5 minutes, no credit card, and you'll know exactly what we find for your business.

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