ArtDrop glossary
A quick reference to the words you see in ArtDrop, from drops and product lines to templates and scheduled releases.
Before you begin
- Use this page when a label in ArtDrop is unfamiliar.
How it works
These terms describe how you organize artwork, create products, and publish to your stores.
Steps
-
Drop
An artwork upload that ArtDrop uses to create your saved products and listing copy.
-
Store
A connected Shopify or Etsy storefront, with its own voice, product lines, and print provider settings.
-
Product line
A collection’s saved writing preferences, tags, and product choices within a store.
-
Product template
A saved print product, including its variants, prices, and artwork placement. Reuse it with new artwork.
-
Voice
Writing preferences that help ArtDrop describe products in your style.
-
Copy sheet
A CSV or XLSX spreadsheet containing copy or destinations for several artworks.
-
JSON sidecar
A small JSON file with the same name as an artwork, carrying instructions for that image.
-
Live Log
Customer activity keeps readable progress for your drops. Recent technical activity keeps the newest 500 diagnostic lines for troubleshooting and support.
-
Publish drops to
The store checkboxes that choose the destinations for new artwork uploads.
-
Batch
Several artworks uploaded together. Publish them now or spread their release over time.
-
Scheduled release
An artwork waiting until its selected time to start processing.
-
Store release delay
A delay that lets the same artwork reach different stores at different times.
-
Provider Cost Comparison
A table of base-cost references from your connected print providers and saved Printify templates. Read the product details and cost source, then confirm the final cost with the provider. Shipping, taxes, and selling fees are additional.
-
Pending sync
A product waiting for its storefront synchronization to finish.
-
Retry Sync
A control to check a pending storefront synchronization again.
-
Accepted
The upload received an acceptance result. Follow the artwork in the queue or Live Log to see its progress.
-
Queued
ArtDrop accepted the artwork and is waiting to start processing it.
-
Processing
ArtDrop is working on the artwork or creating its products.
-
Cancelled
A waiting drop you chose not to continue. It did not complete or fail at a provider.
-
Published
The product’s publication step has completed. Open the storefront to check the listing customers will see.
-
Needs attention
A step needs your review. Read the accompanying message to find out what to check.
-
Demo drop
An artwork upload in the free ArtDrop Web demo.
Expected result
You can match the labels in ArtDrop to the task you are working on.
Good to know
- A print provider may use a different name for the same setting in its own dashboard.
Troubleshooting
- An unfamiliar message is not explained here? Share its wording with support.
How to undo or clean up
Use the relevant guide for instructions on changing settings or managing products.