Live

Prepare artwork for a reliable drop

Use a clean TIF, TIFF, PNG, JPG, or JPEG with enough real pixels for the intended print. Preserve the master, account for deployment and downstream limits, and verify the exact destination before admission.

Availability
Live
Last verified

What this does

Use a clean TIF, TIFF, PNG, JPG, or JPEG with enough real pixels for the intended print. Preserve the master, account for deployment and downstream limits, and verify the exact destination before admission.

Before you begin

  • Keep the original artwork and an independent backup outside ArtDrop.
  • Know the intended print size, provider template, and destination store.
  • Confirm that the file opens locally. One upload request is limited to 3 GiB total and 200 files. Each artwork file is limited to 2 GiB. Downstream services can set lower limits.
  • For fabric, prepare one complete panel or supply a repeat already built into the finished source. ArtDrop has no live seamless-repeat generator.

What changes outside ArtDrop

Preparing a file changes nothing outside ArtDrop. Admitting it to the Drop Zone starts the configured pipeline, which may upload a file, call the Copy Engine, create provider products, and write storefront listing data for the selected route.

Steps

  1. Choose a supported master

    Use TIF or TIFF, PNG, JPG, or JPEG. Export from the highest-resolution source you have and keep the master outside the upload queue. Check the current storage and provider requirements for the exact route.

  2. Check real pixel dimensions

    Compare the source pixels with the intended print size and the provider's current recommendation. A DPI label cannot add missing detail.

  3. Review transparency and color

    Use the color profile expected by the provider. Keep important transparent edges visible against both light and dark backgrounds before uploading.

  4. Name the file clearly

    Use a short, unique filename without folder separators. Matching sheets and JSON sidecars depend on the literal filename or stem.

  5. Drag, select, or paste

    Upload the original file, or paste copied image pixels with Command and V on macOS or Control and V on Windows and Linux. Paste outside text fields. Use the original file when print-master resolution matters.

  6. Prove one result

    Check the Dropping to badge, admit one representative image, follow the Live Log, and inspect the exact external result named for that route before a batch.

Expected result

The source passes admission, the intended route is visible in the Live Log, and one external result gives you enough evidence to correct crop, scale, or route settings before a collection.

Good to know

  • One upload request is limited to 3 GiB total and 200 files. Each artwork file is limited to 2 GiB. Storage, request-path, and provider limits can still reject a file.
  • Provider, browser, storage, and request limits still apply even when ArtDrop accepts the file type.
  • A pasted image uses the resolution and color data placed on the clipboard by the source app.
  • ArtDrop does not generate Mirror, half-drop, half-brick, grid, or scatter fabric repeats.
  • A screen preview cannot prove physical color, scale, hand, or print quality.

Troubleshooting

  • A pasted image is small? Upload the original master file.
  • The print looks soft? Export more real pixels from the original and check the provider's current resolution guidance.
  • The wrong route appears? Correct the store or fan-out set before resubmitting.

How to undo or clean up

Drag, select, and paste begin upload immediately, and the current dashboard exposes no upload abort or queue-delete control. Correct a rejected file before resubmitting. After external creation, inspect each provider, storefront, and storage service for records to clean up.